At my hotel there is a bathroom that has two ways in and out and people seem to get lost in it all the time. You will be standing here and see an older guy on the phone with his wife asking where she is at. He is yelling at the top of his lungs that he is outside the restroom and she is not while in the meantime you can imagine she is saying the exact same thing.
I just don't understand how releasing your bowels and emptying your bladder can cause so much confusion. One entrance has steps and one does not, that should be the first indicator that you took the wrong one. Second is that one enters through the lobby and one enters through the casino floor. Now if you don't notice that there were no loud, flashing machines on your way in then you probably went the wrong way out.
Let's pay attention and not lose our minds when we use the facilities. Thank you.
Thursday, March 22, 2012
Tuesday, March 13, 2012
"You're probably the wrong person to ask, but...."
Do you ever get that guest who comes up to your desk and says, "you're probably the wrong person to ask, but where is the restroom?" First of all, is there really a "right" person to ask that question? Of course not, but anyone in the hotel can tell you so why do you feel that I wouldn't have an answer for you.
I mean this is just an example, you can substitute anything after the "but", I just wanted to give you an extreme case. For some reason hotel guests still don't really know what a concierge does. They know that the front desk checks them in and out, housekeeping cleans their rooms and casino dealers take their money, ha ha! (crickets chirping) So why don't they know what a concierge does?
What is even more intriguing is that if they think a concierge is the wrong person to ask, what do they think is the right question to ask the concierge? I mean we must be there for something, but if we didn't do what we do then what would we be there doing instead? Here are a few possibilities for what a concierge may be:
con·cierge[kon-see-airzh; Fr. kawn-syerzh]
noun, plural con-cierges
1. A person who stands around and looks pretty (yours truly, jk)
2. A fancy title for a con man
3. One who conserves air
4. A French Airline
5. The opposite of pro-cierge
6. Not a real word, just a typo
7. French word meaning, "You're probably the wrong person to ask, but..."
The above is meant to be funny and is not a stab at the concierge profession.
I mean this is just an example, you can substitute anything after the "but", I just wanted to give you an extreme case. For some reason hotel guests still don't really know what a concierge does. They know that the front desk checks them in and out, housekeeping cleans their rooms and casino dealers take their money, ha ha! (crickets chirping) So why don't they know what a concierge does?
What is even more intriguing is that if they think a concierge is the wrong person to ask, what do they think is the right question to ask the concierge? I mean we must be there for something, but if we didn't do what we do then what would we be there doing instead? Here are a few possibilities for what a concierge may be:
con·cierge[kon-see-airzh; Fr. kawn-syerzh]
noun, plural con-cierges
1. A person who stands around and looks pretty (yours truly, jk)
2. A fancy title for a con man
3. One who conserves air
4. A French Airline
5. The opposite of pro-cierge
6. Not a real word, just a typo
7. French word meaning, "You're probably the wrong person to ask, but..."
The above is meant to be funny and is not a stab at the concierge profession.
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